JW Pharmaceutical obtains consent for the collection of personal information in accordance with the Personal Information Protection Act.
Personal information collected for the use of the service will not be used for purposes other than the stated collection purpose.

For more details, please refer to the “Privacy Policy.”

1. Personal Information Collected

- Required: Name, Password, Email, Mobile Phone Number

2. Purpose of Collection

- To secure a smooth communication channel for responding to inquiries and handling complaints

- Identity verification and personal identification for using customer support services, etc.

3. Retention and Use Period

- In principle, personal information is destroyed without delay once the purpose of collection or the purpose for which it was provided has been fulfilled.

- However, records related to complaints or dispute resolution may be retained for up to three (3) years in accordance with applicable laws and regulations.

4. Notice on Refusal of Consent

You have the right to refuse consent to the collection of personal information; however, if you refuse to provide the minimum required information necessary to process an inquiry, you will not be able to submit an inquiry.